Joy Wisniewski DipPFS, Cert CII(MP)

What matters most to Joy about working for Hartsfield?

It has always been a priority for me to work for an organisation that is fair and transparent. And that is certainly the case at Hartsfield.

I treasure working for an organisation that is agile and able to adapt to the changing needs of its staff and clients. Having fewer barriers to decision-making has meant Hartsfield has been able to truly provide quality, tailored advice. From an employee perspective I have benefitted from this in many ways. Most notably adapting my role to suit my strengths rather than working along the lines of an ‘off the shelf’ job description. This has fuelled my ambition and has inspired me so much that my work doesn’t feel like a chore but a passion.

What matters most to Joy about her specific role?

I am passionate about making sure that clients have a thorough understanding of their advice and their own circumstances so that they can plan for the future with confidence.

I always try to ensure that I spend time with clients explaining my advice, what their options are and working together to come up with a plan that suits them.

I’m not into bamboozling people with fancy jargon or unnecessarily complex strategies. Sometimes the simple route is the best. And if it’s not, then it’s important that all parties understand the positives and negatives of any decision. It’s my role to inform and empower people.

What matters most to Joy outside of work?

This is an easy one; definitely my family. I have a young family, my eldest is Harry and youngest Matilda who are 14 months apart. Being a parent has been my most life changing and most positive experience to date.

In addition to that my husband and I love to travel, having met in my home country of Australia, then spending a few months touring South East Asia and Europe. We also love fine dining and concerts. We are looking forward to exploring more of the UK with the kids and taking them back to Australia to meet my wider family in the future.