Stephanie Shipley

What matters most to Stephanie about working for Hartsfield?

We genuinely care about our clients and their goals. We celebrate with them when they reach their goals and offer support along the way to help make them a reality. As a company, we have good, solid values. We are approachable, friendly, and not condescending; we understand how complex finances can be and we look to make our advice simple for everyone.
We are completely transparent and upfront, no hidden agenda, we wear our ‘harts’ on our sleeves (pardon the pun!) We truly have that family feel. Helping each other out comes naturally; we want success for our company, clients, and colleagues.

What matters most to Stephanie about her specific role?

Being a Relationship Manager here at Hartsfield is such an important, fulfilling role.
Knowing your hard work has directly made a difference to the client is an amazing feeling. Being an RM, is about helping the clients ‘get’ what they need to as quickly and efficiently as possible. This could be anything from sorting a withdrawal for that special event, setting up a meeting with their advisor to sometimes, just being there to pick up the phone and have a chat and make sure everything is ok and running the way it should be. It’s so lovely to have such strong relationships with our clients and to be able to go with them on their journey.
I am here to support not only our clients, but the team too- I am also un-official coffee lady at the pod meetings.

What matters most to Stephanie outside of work?

I am a very family-orientated person. There is nothing I love more than spending time with the people I love.
I have a 3 year old son, so he keeps me very busy (he’s Spiderman, I’m his sidekick Ghost Spider.. this week anyway)
Being a mum truly changed my life, and I feel very lucky to have such a precious gift- worth every wrinkle and sleepless night!
I am a massive animal lover, which is probably a good thing considering the Bristol office is pet friendly! There is something so special about the love between an owner and their pet, sadly we lost our dog recently- RIP Mara.
Cats vs Dogs? - why not have both.. that’s what my mum says anyway.
Probably the most Bristolian part of the team, Bristol City girl-COYR!